Ride Lake County is a borderless countywide paratransit service that provides seniors age 60+ and people with disabilities transportation to any area of Lake County for work, shopping, medical appointments and more.
As a reservation-based program, vehicles do not travel on a fixed route each day. Riders schedule their trips in advance and the vehicles provide curb-to-curb service from the rider's desired pick-up and drop-off destinations. Ride Lake County is a shared-ride service, so vehicles may make stops for other passengers.
Registration
Before scheduling their first ride, residents must register through Pace by calling their call center at 1-800-201-6446. Residents can register as either a senior (60+) or as an individual with a disability.
Booking a Trip
Residents can call the Pace Call Center at 1-800-201-6446 daily between 5:30 a.m. to 6 p.m. to book a trip.
Riders can schedule a trip any day of the week from 6 a.m. to 6 p.m. with the exception of certain holidays. Riders can reserve a trip as far as seven days in advance or as little as two hours in advance.
Fare Structure
Ride Lake County has a flat rate with a distance tiers structure, meaning the trip's cost depends on the trip's length.
| Distance | Cost |
|---|---|
| 0 to 5 miles | $2.00 |
| 5 to 10 miles | $4.00 |
| 10+ miles | $6.00 |
Payments
Riders can pay for their trip using cash (exact change only accepted) or Ventra.
Service Area
Riders can book a trip anywhere within the service area if either the pick-up or drop-off location is within Lake County. The service area includes the entirety of municipalities that extend beyond the Lake County border.
Questions?
To learn more visit lakecountyil.gov/563/Ride-Lake-County
For questions or comments about the service, call the Lake County Division of Transportation at 847-377-7400.